If you change your mind or not 100% happy, we accept returns within 14 days. Goods must be in original packaging in a sealed as new condition.

Postage and packaging costs are not refundable.

If your order should arrive damaged, please contact us immediately to arrange a return. We will ask for a full description of the damage and it may be necessary to supply photos before a replacement or a refund is offered.

We will not offer a refund for goods returned opened or with missing, damaged packaging. Or for goods that have been used. So please return in new unused condition.

We cannot be held liable for goods you are returning that are lost in transit, therefore we recommend proof of postage and signed for, trackable service for your return.

For all returns, please include your name and order number with the goods.

Please send returns to

Aardvark Gifts and Crafts
21 Boyslade Road East.
LE10 2RQ.